Updated 7/8/2025

Shipping/Delivery Options

Shipping options will be calculated at the time of order. Or contact Sales@RDCproducts.com for custom shipping options.

Processing Times

Orders are processed within 4-5 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

Cancellations

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.

Returns

Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as customized or on sale items, may be ineligible for returns. Restocking fee of 10% will apply.

Delayed Orders

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.

Damaged Orders

Our business is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

Shipping Restrictions

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the U.S. As such, any unauthorized items for air shipment may require a different shipping method.

Contact

For questions about this shipping policy, contact our business at

Email address: Sales@RDCproducts.com