Manufacture Warranty

Updated 7/8/2025

Limited Manufacturer’s Warranty

RDC Products LLC (“we,” “our,” or “us”) warrants that our products will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original retail purchase.

This Limited Warranty applies only to products purchased directly from our website or an authorized reseller and used in the United States.

What’s Covered

During the warranty period, we will, at our discretion:

  • Repair the product using new or refurbished parts,
  • Replace the product with an equivalent new or refurbished product, or
  • Refund the original purchase price (if a repair or replacement is not feasible).

What’s Not Covered

This Limited Warranty does not cover:

  • Normal wear and tear
  • Cosmetic damage (e.g., scratches, dents)
  • Damage from accidents, misuse, abuse, or neglect
  • Damage caused by improper installation, maintenance, or storage
  • Damage due to modification or unauthorized repair
  • Products purchased from unauthorized sellers
  • Use inconsistent with the product’s intended purpose or instructions

How to Make a Warranty Claim

To initiate a warranty claim:

  1. Email us at Sales@RDCproducts.com with:
    a.) A copy of your purchase receipt
    b.) A description of the issue
    c.) Photos or video of the problem (if applicable)
  2. We will respond with instructions, which may include shipping the product back for inspection.
  3. You may be responsible for shipping costs unless otherwise stated.

Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY IS THE EXCLUSIVE WARRANTY PROVIDED RDC PRODUCTS LLC AND REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WE ARE NOT RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THE USE OR MISUSE OF OUR PRODUCTS.

Governing Law

This warranty and any disputes arising out of it are governed by the laws of the State of Idaho, without regard to conflict-of-law principles.

Need Help?

Contact our support team:

RDC Products LLC
Sales@RDCproducts.com